SHOPPING ONLINE?
Want the convenience of purchasing online without the risk? Purchasing products online can sometimes be a daunting experience but you can shop confidently when you purchase a Rug through the DecoRug online store. If you receive your purchase and are not completely happy with your choice you have 14 days to change your mind. We proudly offer a full exchange or refund from the date of delivery.
For a change of mind, a $35 flat rate shipping charge applies to all return orders. Alternatively, you can return to your nearest showroom free of charge once your Return Request has been returned. Items considered faulty can be returned free of charge once the Return Request has been authorised.